ong Surgeon provides all intra-version updates free. For example, if the current version is 3.4.0.1 and a updated version 3.5.0.0 is released, all version 3 customers would get this update free of cost. All current versions of Song Surgeon are stored on the Song Surgeon Help Desk in the Downloads Section, and can be accessed and downloaded at any time.
Releases of new major versions are not free. When a new major version is released, for example going from version 3 to version 4, all existing customers will receive a special discount of between 25-35% off the new version pricing. The special discount is available ONCE each time a new version is released. You can use it to buy Pro or Standard. If you use it to buy Standard and decide later to upgrade to Pro, no additional discount will be provided.
If you purchased Song Surgeon within 3 months of the release of a new major version, you are entitled to receive the new version free.
If you purchase Upgrade Protection then you will receive the next major release free. For example, if you purchased Upgrade Protection for Version 4, you will receive Version 4 FREE when it is released. Upgrade Protection only applies to the NEXT major release. Going back to the example above, a customer would receive Version 4 free, but not Version 5 or other later releases, unless they purchase Upgrade Protection again. Upgrade protection is sold for about 50% of the current price. It can be purchased at the time that you purchase Song Surgeon.
When Song Surgeon releases a new major version customers are not required to purchase the new version. We will continue to support the more recent older versions on the Help Desk. However, at some point, very old versions will no longer be supported.
4620 Derby Lane, Doylestown, PA 18902
Tel: 866-423-0413, 215-371-3909 (F)
Email: info(at)songsurgeon.com
Do you have questions or need assistance? Contact the SongSurgeon Support Center.
